Privacy Policy

Your privacy is important to us. It is Vaata Smart Private Limited’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://vaata.com/, and other sites we own and operate.

This policy is effective as of 7 May 2021 and was last updated on 7 May 2021.

Information We Collect

Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit https://vaata.com/, the standard data provided by your web browser may be automatically logged by our servers. The data may include details like your device’s IP address, type of browser and version used, pages visited, the date and time of visit, average time spent on each page, other information on your visit, and technical information based on any errors you may encounter.

Personal Information

We may ask for personal information which may include one or more of the following:

  • Name
  • Email
  • Date of birth
  • Phone/mobile number
  • Home/mailing address

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In that case, we only collect and process personal info that is reasonably important to provide our services to you.

Collection and Use of Information

We may fetch personal details from you when you do any of the following actions on our website:

  • Sign up to create an account with us for using our ecommerce channels
  • Sign up to receive updates from us via email or social media channels
  • Use a smartphone device or any online browser to access our content
  • Contact us via email, social media, or on any similar technologies

The information that we may collect, hold, use, and disclose are for the following purposes, and the personal details will not be further processed in a manner that is incompatible with these purposes:

  • To enable you to personalise or customize the experience of how you use our website
  • To contact and communicate with you
  • For analytical tracking, market research, sales and business development, including to operate and update our website, applications associated with it, and the company’s social media profiles and platforms
  • For future advertising & marketing, also to send you promotional info about our brand products and services and other information about 3rd parties that we may consider to be of interest to you
  • To consider your employment application
  • For internal record keeping and administrative purposes
  • To resolve any disputes that we may have to comply with our legal obligations
  • For security and fraud prevention, and to ensure that our sites and apps are safe, secure, and used in line with our terms of use

Please understand that we may combine info we get about you with general information or research data we receive from other trusted sources.

Security of Your Personal Information

When we fetch and process the personal details, and while we retain this info, we are obliged to protect it within commercially acceptable ways to prevent loss or theft, as well as unauthorised use, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. In case of any data breach, we will comply with laws applicable to us.

The responsibility for selecting any password and its overall strength in terms of its security resides in the user, ensuring the security of your own info is within the bounds of our services.

How Long We Keep Your Personal Information

We keep your personal info only for as long as necessary. The time period may be based on what we are using your information for, based on our privacy policy. If the user’s personal info is no longer required, we will delete it or treat it as anonymous by removing all information that correctly identifies you.

However, if needed, we may retain your personal details for our compliance with a legal, accounting, or reporting obligation or for storing purposes in the public interest, scientific, or historical research or statistical purposes.

Children’s Privacy

Our products or services do not target children under the age of 13, and we do not knowingly collect information about children under 13.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • A parent, affiliate or subsidiary of our brand and company
  • Third party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms
  • Our employees, contractors, and/or related entities
  • Our business partners and our existing or potential agents
  • Promoters or sponsors of any events, competition, sweepstakes, or promotion we run
  • Legal authorities like the Court of law, regulatory authorities, tribunals, and officers from law enforcement, as required by local law, in relation with any actual or prospective legal proceedings, or in order to further establish, exercise, or defend our legal rights
  • 3rd parties such as agents or sub-contractors, who helps in providing certain information, services and products, or direct marketing to you
  • Third parties to collect and process user data

International Transfers of Personal Information

The personal info that we collect is stored and processed where Vaata Smart Private Limited or our partners, affiliates, and 3rd party providers maintain the facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we share your personal info to 3rd parties in other countries: (i) we will perform those transfers in line with the requirements of certain applicable law; and (ii) we will secure the transferred personal information based on our privacy policy.

Your Rights and Controlling Your Personal Information

You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information, you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you.

If we receive personal info about you from a 3rd party, we will protect it as told in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

If you have previously accepted for us to use your personal info for any direct marketing purposes, you are free to change your status at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.

If you believe that any info we have about you is incorrect, expired, incomplete, irrelevant, or fallacious, please contact us along with the details provided in this privacy policy. We will take appropriate steps to correct any info found to be incorrect, expired, incomplete or irrelevant.

If you feel that we have breached certain data protection laws and would want to make a complaint, please contact us from the details below and help us with full details of the alleged breach. We will promptly investigate your issue and respond to you, in writing, exercising the outcome of our investigation and the necessary steps we will take to clear your issues based on the complaint. You also have all the rights to contact a regulatory body or data protection authority in case of your complaint.

Use of Cookies

“cookies” are used to collect certain info about you and your activity on our site. A cookie can be termed as a small piece of data snippet that our website stores on your PC, and accesses each time you visit, so we can get to understand how you use our site. This helps us serve you the right content for you based on certain preferences you have specified.

Limits of Our Policy

Any link to external sites from our website is not operated by us. Please note that we have no control or access over the content and privacy policies of those sites, and cannot accept any responsibility or liability for their respective privacy practices.

Changes to This Policy

Under certain circumstances, we may update our privacy policy to reflect on changes to our business processes, current acceptable practices, or regulatory or legislative changes. If we decide to update our current privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Vaata Smart Private Limited

4th Floor, Wescare Towers,

16, Cenotaph Road, Teynampet,

Chennai, TN, 600018, India

Email: admin@vaata.com