Product related questions

How is DryTab better than other toilet cleaning products?

  • Continuous Cleaning: DryTab automatically cleans your toilet bowl by releasing cleaning agent every time you flush
  • Lasts Long: DryTab is designed to last upto 500* flushes
  • Economical: DryTab releases a controlled amount of cleaning agent, only at the end of every flush, making it more economical. 
  • Efficient: Even if your toilet is not used for a long time, DryTab’s life is not reduced.
  • Added Fragrance: With DryTab Lime, FRAGRANCE is also released with every flush.

Is DryTab effective in toilets using STP (Sewage Treatment Plant) water?

Yes, DryTab is very effective. Many of our customers use DryTab as it fights the foul smell and dirty colour of STP water in toilets.

Does DryTab work in all types of flush tanks, including Indian toilets?

DryTab works well in all systems with an external flush tank. It is suitable for wall mounted flush tanks, whether it be Western or Indian.

Does DryTab work even in hard water?

DryTab is designed to work in all types of water.

What will happen if I don’t place DryTab properly?

DryTab is designed in such a way that even if it is improperly placed, it will sink to the bottom and settle in an upright position. DryTab doesn’t float or topple.

What is the pump feature in DryTab Lime?

DryTab Lime contains a mechanical fragrance pump which is patented. This pump enables the fragrance to get released every time you flush.

Should I use other toilet cleaning products/brush along with DryTab?

Since DryTab releases disinfectant and soapy foam with every flush, the need to scrub the toilet is greatly minimised. Regular usage of DryTab helps remove stains and also prevents new stains.
However, if the tank and/or bowl is severely stained, it is recommended to clean the tank/bowl before using DryTab.

Can DryTab be refilled again?

No, DryTab can not be refilled. 

The product is not dispensing when I flush. What should I do?

For DryTab to work effectively:

    • Ensure DryTab is fully submerged in water 
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    • Ensure that the water in the tank is drained fully at the end of flushing. 

                   

If the problem still persists, please do not hesitate to contact our customer care

How will you know if the product is empty? / When should I install a new DryTab?

The product is designed to last 500* flushes. When the water colour in the toilet bowl is a very light blue or if there is no colour, it is time for you to replace DryTab.

Will DryTab remove stains in the Toilet bowl?

Yes. Regular use of DryTab helps remove stains and prevents new stains.

Will more water be used because of DryTab?

More water will not be used because of DryTab. 

After installing DryTab, what will happen if I have not flushed the tank for a long time?

The cistern / tank will continue to remain clean since the cleaning agent is housed within the device. 

I hear a sound in the product? Should I open it?

No. DO NOT OPEN THE DEVICE. It is normal to hear sound when you shake the device.

How long will the fragrance last in DryTab Lime?

Fragrance and Cleaning Agent in DryTab Lime are designed to last upto 500* flushes.

Does the functionality of DryTab depend on water quality?

Yes, the colour, foam and fragrance of DryTab may vary depending on the quality of water.

Order/Delivery related Questions

What should I do if I receive a damaged product?

We request you to send photos and unboxing videos of the damaged product / packaging within 24 hours of receiving the product to enable us to assist you further. Please send the photos and unboxing video by email to our customer care.

When will my product be delivered?

After you have successfully placed an order, you will receive an email with the tracking number. You can track your delivery through the tracking id sent to you via the email.

How do I cancel my order?

Please contact us on our customer care.
Please note that an order can be cancelled only before the product has been dispatched.

I have trouble with online payment.

If your bank account has been debited for the purchase amount but you did not receive order confirmation email / sms, please contact us our customer care for further assistance.

I am unable to place an order.

Please contact our customer care for further assistance

How do I place a bulk order / order more than 10 units?

Please send an email to sales@vaata.com stating your requirement.

I placed my order online. How long do I wait to get the product delivered to me?

It takes around 3 to 7 business days depending on your location.

Are your products available globally?

At present, we are delivering only within India.

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